Privacy policy
We appreciate your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information provided to us through our website or other interactions.
For the purposes of this Policy, “personal information” refers to information that can identify an individual. “Non-personal information” refers to data that does not identify a specific person and cannot reasonably be linked back to an individual. Collection of Personal Information We may collect personal information when it is voluntarily provided by you, including through online forms, registrations, surveys, or in-person interactions. This information may include contact details and other information that helps us better understand your needs and improve our services.
Use of Personal Information
Personal information we collect may be used for the following purposes:
To provide information you have requested, such as quotes, or appointment scheduling
To better understand our customers and improve our products and services To communicate with customers following the purchase of a new home or related services
When you submit a request through our online form, we collect personal information from you to complete the booking. This information is limited to:
First and Last Name
Email address
Phone number
Details relating to your project
We share this information with Mailchimp, our CRM service provider, so that they can we can respond to requests for booking appointments.
Disclosure of Personal Information
We do not sell, lease, rent, or trade personal information. Personal information is not shared with third parties other than those listed within this policy.
Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal and regulatory requirements. Once it is no longer required, the information will be securely destroyed or anonymized.
Collection and Use of Non-Personal Information
From time to time, we may collect non-personal information to evaluate website performance, content effectiveness, and visitor traffic patterns. This information is aggregated and used for statistical analysis, demographic insights, and to better understand user interests and behavior.
This website collects non-personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Protection of Personal Information
We take reasonable steps to safeguard personal information against loss, unauthorized access, misuse, or alteration. Personal information is stored in secure databases with appropriate technical and organizational safeguards. While we take precautions to protect information transmitted online, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Access to Personal Information
Individuals have the right to review, update, and correct their personal information in our records. We strive to ensure that personal information is accurate, complete, and current for its intended use. To request changes or updates to your information, please contact us at info@icebergmediaproductions.com.
Complaints
If you have a concern or complaint regarding our privacy practices, please contact us at info@icebergmediaproductions.com .
Consent and Communication Preferences
Providing personal information is always your choice. Your information is collected and used only with your consent, which may be express or implied depending on the situation. If you wish to stop receiving promotional materials or be removed from our mailing list, you may do so by emailing info@icebergmediaproductions.com.